FREQUENTLY ASKED QUESTIONS
Here you will find a list of frequently asked customer questions and some quick answers!
HIGH CHAIR
You can find the assembly instructions at the bottom of the product pages, or you can download them directly here. High Chair Instructions Of course, the assembly instructions are also included with every product.
You can easily clean the high chair with a soft and damp cloth. It's best to use a little water and a mild dish soap. Then, quickly wipe it dry with a clean cloth and the chair will be like new again.
If your table is approx. 72 to 80 cm high, it will fit perfectly.
To make it even more comfortable for your baby, you can complement the high chair with our soft cushion. Other accessories include a tray and short legs to transform the high chair into a play chair.
The high chair can be converted into a completely new piece of furniture with little effort. For this purpose, you can buy the short legs. Replace the long legs with the short ones and you already have a practical play chair.
For spare parts, you can contact our customer support via email at info@ziza-baby.com.
PLAY CHAIR & PLAY TABLE
You can find the assembly instructions at the bottom of the product pages or download them directly here. Of course, the assembly instructions are also included with the product.
Play Chair Instructions
Play Table Instructions
You can easily clean the furniture with a soft, damp cloth. It's best to use a little water and a mild dish soap. Afterwards, simply wipe it dry with a clean cloth and everything will be as good as new.
The play chair and table can be used from the age of approx. 3 years. Your child should be able to stand and sit safely, so that they can use the table and chair independently.
Yes, indeed! The seat of the play chair is the same as that of the high chair. By simply swapping the long legs for short legs, the play chair can be easily converted. Of course, the play chair can also be purchased separately.
ACCESSORIES
You can wash the cushion in the washing machine at 30 °C and let it air dry. The cushion is not suitable for tumble drying.
The harness can be easily clipped into the backrest of the high chair. The length of the harness can be adjusted to the child by simply sliding the fasteners. All further details can be found in the instruction manual included in the package.
The tray can be easily slid onto the bar from the front. A "click" sound indicates that the tray is securely attached to the high chair. It cannot be clicked on from above! For further questions or details, please refer to the instruction manual.
The baby bouncer can be attached to the high chair, but only if the fitting kit has been attached to the bouncer beforehand. You can find this here. First, screw the fitting kit to the back of the bouncer and then simply click it onto the high chair's frame. All further details can be found in the instruction manual.
GENERAL QUESTIONS
Should you not like our products, you can return them to us free of charge within four weeks. Simply send us an email to: info@ziza-baby.com and we will send you a DHL return label.
The warranty period for all Ziza products is two years. The warranty covers material defects, not self-inflicted defects. To claim the warranty for a defect, please contact us by email at: info@ziza-baby.com.
We select the materials for the manufacture of our products very carefully. It is very important to us to operate as sustainably as possible and therefore we follow the "zero waste" principle. Furthermore, we naturally comply with all international standards and only use plastic alloys, wood, metal and fabrics that are not harmful to children – or other persons. The regulation is called REACH and is administered by the European Chemicals Agency (ECHA). The legs of the high chair, play chair, bouncer and booster seat are made of European beech wood and the base plate of the booster is made of blockboard. For the packaging, we use uncoated corrugated cardboard, which is the most environmentally friendly packaging. We have replaced the 4-color print with a 1-color print to reduce the consumption of printing ink. In addition, our cardboard packaging is robust enough for transport from the retailer to the end customer. This eliminates the need for additional packaging.














